Clean Care & Repair complies with the obligations incumbent upon it under the Data Protection Law and the Law on personal data processing and the protection of privacy in the electronic communications sector. Our Privacy and Cookies Policy explains how we will treat any personal information you provide to us when using this website and the services we make available through it.
1 – Data Collection and Registration Clean Care & Repair is committed to protecting the privacy of its website users and, as such, only collects personal information from those who provide it voluntarily, and uses it only for the purposes for which it was provided. The personal data collected by Clean Care & Repair is processed automatically and is intended for the management of the client file, services, and support requests. The collection and processing of personal data also aims to use it for contact purposes by Clean Care & Repair in order to:
Ensure the normal functioning of the contracted service, namely by providing data for its management and billing;
Communicate scheduled interventions, report problems, and/or other situations of relevance and/or impact on your services or support channels;
Promote the communication required contractually, using the channel stipulated for this purpose (General Terms and Conditions of Service Provision);
Send general and advertising information regarding Clean Care & Repair and the services provided by it.
The data provided is integrated into a database, its processing being automated, organized, and maintained directly by Clean Care & Repair in accordance with Law 67/98 of October 26th. Minors under 18 years of age must obtain authorization from parents or guardians before accessing or providing personal data on the site.
2 – Rectification or deletion of provided data 2.1 – Provision of data and rectification Under applicable legislation, the user has the right to access and rectify their data. Therefore, Clean Care & Repair offers the client permanent access to their data, enabling its rectification at any time.
2.2 – Free provision of data and acceptance of this privacy policy Any user may freely choose whether or not to provide their data. Filling out the client file, contact form, quote request, and newsletter subscription form is considered a voluntary indication of data and is understood as a declaration of acceptance by the client of this privacy policy, as well as the processing and storage of such data by Clean Care & Repair for the commercial purposes for which they are intended. Thus, Clean Care & Repair reserves the right to store and use the data provided by the client until the client makes an express declaration requesting its deletion.
2.3 – Deletion of data Although Clean Care & Repair does not commit to storing client data after the deadlines for renewal of its services have been exceeded and/or after the termination of the contract without express information regarding this, Clean Care & Repair cannot ascertain with certainty whether or not the client intends to remain registered as a Clean Care & Repair client. If it is in the client’s interest not to be contacted by Clean Care & Repair anymore and for Clean Care & Repair to no longer keep their data, they must expressly request the deletion of their data from our databases. For questions related to the processing of your personal data, you may contact Clean Care & Repair using the contact details indicated in Section 5 of this Privacy Policy.
3 – Security and use of your information Clean Care & Repair undertakes not to sell, rent, transmit, or under any other title transfer to third parties any personal data sent by users of our site, without prejudice to doing so with the user’s authorization or when legally obliged. Clean Care & Repair ensures that, as far as is required and reasonable, appropriate technical measures have been adopted and organized to protect personal data against destruction, alteration, and/or accidental or illicit, unauthorized dissemination of personal data. Any attempt to violate the database of this site will be subject to criminal action and criminal complaint, as provided for in Portuguese legislation regarding databases and may imply civil and criminal liability.
4 – Retention of personal information After the collection of individualized personal information voluntarily transmitted by the user, Clean Care & Repair will proceed with its conservation and maintenance for the period necessary for the purpose of its processing, until instructions to the contrary, or until the law requires its respective deletion. The conservation of this information allows Clean Care & Repair to continue providing personalized services without interruption, barring express opposition from the User. Despite this, Clean Care & Repair is not obliged to store client data after the renewal deadlines for all their services have been exceeded, without these being paid for.
5 – Responsible Entity The owner of the domain cleancarerepair.pt and the entity responsible for the Database processing is Clean Care & Repair, with headquarters at Rua das Pimenteiras Lote 5.1 -Porta 306, 8125-473 Vilamoura, PORTUGAL, corporate tax ID no. [Insert Number], and any interested party may contact it through the following contacts:
Phone: +351 967 222 555 (Call to national mobile network)
Address: Rua das Pimenteiras Lote 5.1 -Porta 306, 8125-473 Vilamoura, PORTUGAL
Email: info@cleancarerepair.pt
Our Cookie Policy Cookies are small text fragments sent to your browser by the Websites you visit. Cookies play an important role; without them, using the Web would be a much more frustrating experience. Cookies are files that are saved on your computer solely to simplify your navigation on cleancarerepair.pt, facilitating your next visit and making the Website cleancarerepair.pt more useful to you (these cookies cannot contain viruses nor be executed, as they are not active files). Cookies are saved on the terminal equipment/device and accessed by our website only because and when the user gives their consent through active behavior and by means of a free decision embodied in the acceptance of navigation on our website, based on clear and complete information under the terms explained below, namely regarding the purpose of processing. These cookies can only be read by cleancarerepair.pt and by you.
The cookies we use and their functions:
Strictly necessary cookies – These are essential cookies that allow our site to respond to any action you execute on the site, such as completing a survey form. The site does not function correctly if this cookie is not used.
Analytical cookies – These are cookies that allow the function of analysis software (analytics). This software helps analyze our site visitors and provide anonymous information, such as browsers used, returning visitors, and response to marketing activities. This information helps us improve the site and your online experience.
Functionality cookies – These are cookies that save the user’s preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.
Permanent cookies – These are cookies that remain stored on access devices (computer, mobile phone, smartphone, or tablet), at the internet browser level, and are used whenever the user visits the site again. In general, they are used to direct navigation according to the user’s interests, allowing for a more personalized service.
Session cookies – These are temporary cookies that are generated and are available until you end the session. The next time the user accesses their internet browser, the cookies will no longer be stored. The information obtained allows for session management, problem identification, and providing a better browsing experience.
The user is allowed to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their respective browser. By disabling cookies, you may prevent some of our web services from functioning correctly. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. If you do not want your visits to websites to be detected by Google Analytics, go to http://tools.google.com/dlpage/gaoptout.
Acceptance of these terms By using this site, the user agrees to the collection and use of their information as established in this Cookie Policy.